12/22/2023 0 Comments Webex teams browser![]() For those devices, please see the specific deployment guide for that device or technology in order to determine the exact ports to open. Some services like video collaboration, have on-premise components that can be configured to use non-standard port ranges. The chart below is provided to help you identify what ports you might need to open on your firewall. Depending on your existing firewall rules, an adjustment may be necessary to allow the standard RTP protocol.ĭepending on the services you are using in your particular deployment of Webex, you may connect to our services over a variety of different ports. UDP does not retransmit, and will provide a better video experience.įor more info on the low bandwidth error, see: WBX84420 - I Get a Low-Bandwidth Error when I Try to View Video from TelePresence UsersĪudio / Video packets use the standard RTP protocol. Using TCP in a near congested network will cause retransmissions, which in turn can create a choppy video or low bandwidth error experience. The connection is always initiated outbound from the Webex client to the Webex Server. Please ensure that UDP 9000 is open outbound and return traffic is allowed back inbound. If this port is closed, the connection will fail back to TCP. The client will perform a test to attempt connection on UDP 9000. It appears next to the space until you send or delete the draft message.Note: UDP is recommended vs. This icon shows that you have a draft message in the space. This icon shows that Webex App is unable to send your message. ![]() The muted bell icon shows that you've disabled notifications for this space. The bell icon shows that you've set custom notifications set for this space. It appears next to the space until you open it for the first time. This icon shows that someone added you to this space. The blue dot shows that you've turned notifications on, and there is an unread message that matches your notification settings in this space. ![]() The symbol shows that you have notifications for turned on, and that there is an unread or message in this space. ![]() The bold text only, shows that you have notifications turned off, and there is an unread message in this space. Go to and select the Notifications filter to see spaces with new activity that match your notifications criteria.Īlso, at a glance, the icons and text in your spaces list also give you details about the messages you're seeing. Your filters also show the number of unread spaces, or messages where someone has you directly or mentioned everyone in a space. The number next to Messaging shows your total number of unread spaces. You'll see counters next to Messaging and Teams, when you have unread messages in your spaces or teams. The Webex App app icon on your device also shows the number of unread spaces that match the notifications criteria you've set. This combination stops all notifications. You'll still get notifications from spaces between you and another person (shown in your People filter) unless you mute them. If you have a few high-priority spaces, disable notifications for everything else. If you don't need notifications from certain spaces. If you only care about messages sent directly to you. This is the default and direct messages only See Smart Notifications on Multiple Devices for more details. Webex App supports smart notifications, so you can get pop-up notifications and alerts outside of the app when you get new messages.
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